Shipping Policy
Thank you for visiting and shopping at Divinity Rising! We are committed to providing the best shopping experience, and part of that is ensuring your order is delivered in a timely and reliable manner.
Processing Time
Orders are typically processed within 1-3 business days of receiving payment. Orders placed on weekends or holidays will be processed the next business day.
You will receive an email notification with tracking information once your order has been shipped.
Shipping Rates & Delivery Time
Shipping costs are calculated at checkout based on the size, weight, and destination of your order. We occasionally offer free shipping promotions, which will be clearly communicated on our website.
Delivery times are estimates and may vary depending on the shipping carrier and your location. Please note that certain factors, such as weather conditions or holidays, may impact delivery times.
International Shipping
We do offer international shipping! International orders may be subject to customs fees, duties, or taxes depending on the destination country, and customers are responsible for paying these additional charges.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number to follow your order’s progress. If you have not received your tracking number or have any questions regarding your order status, please contact our customer support team at divinityrising212@gmail.com.
Lost or Damaged Packages
If your package is lost or damaged during transit, please reach out to our support team immediately. We will help you resolve the issue, and depending on the situation, we will either send a replacement or offer a refund.
Claims for damaged items must be reported within 3 days of receiving your order.
Address Accuracy
Please double-check your shipping address before completing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout.
Cancellations & Address Changes
Once an order is placed and payment is processed, we are unable to cancel or modify your order. Please double-check all order details before confirming.
If you notice an error with your shipping address, please contact us immediately at divinityrising212@gmail.com, and we will do our best to assist before the order is shipped.
Contact Us
If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to get in touch with us at divinityrising212@gmail.com.
Thank you for shopping at Divinity Rising!